Frequently Asked Questions

Here are some of the questions that some of our users have asked. Please feel free to give us a call if there is anything else you would like to know about using our service.

Is our service for you?

You are eligible to use our car service if you cannot easily use public transport.

How much will it cost?

We ask you to make a suggested donation which includes a booking fee and covers the mileage cost for the volunteer driver.

What does it include?

The driver will take you to your pre-booked destination. They will wait with you for up to an hour. However should you need longer, we offer a leave and collect service.

Where can I go?

We can take you to medical appointments, e.g. doctors, hospital, dentist, optician, podiatrist. We can also take you to visit friends or family, to go to social or sporting activities or to go to day care activities.

How do I register to use the service?

You will need to register with us to use the service so we can understand your needs. This is free and does not take long. Please give us a call.

How do I make a booking?

This is simple. Just give us a call or complete the contact form below.

How much notice do we require?

As much notice as possible is appreciated. We will do our best if it is up to 24 hours before but we are unable to help with same day enquiries.